Pengaruh brand communication terhadap brand loyalty melalui brand personality kosmetik lokal di Indonesia
P enelitian ini bertujuan untuk menguji pengaruh brand communicationterhadap brand personality serta pengaruh brand personality terhadap brand loyaltypada kosmetik lokal di Indonesia, serta apakah brand personality memediasihubungan antara brand communication dan brand loyalty. Rumusan masalahpenelitian mencakup pertanyaan mengenai pengaruh positif brand communicationterhadap brand personality, pengaruh positif brand personality terhadap brandloyalty, pengaruh positif brand communication terhadap brand loyalty, dan apakahbrand personality memediasi pengaruh brand communication terhadap brandloyalty. Tujuan penelitian ini adalah untuk menganalisis secara mendalam masing-masing hubungan tersebut dalam konteks pasar kosmetik lokal Indonesia. Metodepenelitian yang digunakan adalah survei dengan teknik pengumpulan datamenggunakan kuesioner kepada konsumen kosmetik lokal di Indonesia. Data yangterkumpul dianalisis menggunakan teknik regresi untuk menguji hipotesis yangdiajukan. Hasil analisis menunjukkan bahwa brand communication memilikipengaruh positif yang signifikan terhadap brand personality. Selain itu, brandpersonality juga memiliki pengaruh positif yang signifikan terhadap brand loyalty.Temuan lainnya adalah bahwa brand communication secara langsung jugaberpengaruh positif terhadap brand loyalty. Hasil ini menunjukkan pentingnyastrategi komunikasi merek yang efektif dalam membangun citra merek yang kuatdan meningkatkan loyalitas konsumen di pasar kosmetik lokal Indonesia. Penelitianini memberikan kontribusi pada pemahaman tentang bagaimana faktor-faktor inisaling terkait dan pentingnya manajemen komunikasi merek yang baik dalamkonteks industri kosmetik lokal di Indonesia. Implikasi praktis dari penelitian iniadalah pentingnya untuk mengoptimalkan strategi komunikasi merek danmembangun personalitas merek yang konsisten untuk meningkatkan loyalitaskonsumen secara berkelanjutan.
T his research aims to investigate the influence of brand communication onbrand personality as well as the influence of brand personality on brand loyalty inlocal cosmetics in Indonesia, as well as whether brand personality mediates therelationship between brand communication and brand loyalty. The researchproblem formulation includes questions regarding the influence of positive brandcommunication on brand personality, the influence of positive brand personality onbrand loyalty, the influence of positive brand communication on brand loyalty, andwhether brand personality mediates the influence of brand communication onbrand loyalty. The aim of this research is to analyze in depth each of theserelationships in the context of the local Indonesian cosmetics market. The researchmethod used is a survey with data collection techniques using questionnaires tolocal cosmetics consumers in several cities in Indonesia. The collected data wasanalyzed using regression techniques to test the proposed hypothesis. The analysisresults show that brand communication has a significant positive influence onbrand personality. Apart from that, brand personality also has a significant positiveinfluence on brand loyalty. Another finding is that direct brand communication alsohas a positive effect on brand loyalty. These results show the importance of effectivebrand communication strategies in building a strong brand image and increasingconsumer loyalty in the local Indonesian cosmetics market. This researchcontributes to the understanding of how these factors are interrelated and theimportance of good brand communication management in the context of the localcosmetics industry in Indonesia. The practical implication of this research is theimportance of optimizing brand communication strategies and building a consistentbrand personality to increase consumer loyalty in a sustainable manner.