Anteseden brand loyalty pada fast fashion brand.
P enelitian ini bertujuan untuk menganalisa faktor-faktor yang mempengaruhi loyalitas konsumen fast fashion. Oleh karena itu, penulis mengembangkan kerangka kerja yang menggambarkan terdapat hubungan positif antara perceived firm ethicality, corporate social responsibility, green marketing, dan brand loyalty. Data diperoleh dengan menyebarkan kuesioner kepada 150 sampel responden. Metode penarikan sampel yang digunakan adalah purposive sampling yaitu mereka yang pernah membeli produk brand fast fashion dalam kurun waktu dua tahun terakhir. Data dianalisa dengan menggunakan structural equation modeling. Hasil penelitian ini berguna bagi pemasar fast fashion agar mereka dapat membuat strategi untuk meningkatkan loyalitas konsumen.
T his study aims to analyze the factors that influence fast fashion consumer loyalty. Therefore, the authors developed a framework that illustrates there is a positive relationship between perceived firm ethicality, corporate social responsibility, green marketing, and brand loyalty. Data was obtained by distributing questionnaires to 150 sample respondents. The sampling method used was purposive sampling, namely those who have purchased fast fashion brand products within the last two years. Data were analyzed using structural equation modeling. The results of this study are useful for fast fashion marketers so that they can create strategies to increase consumer loyalty.