Peran brand satisfaction, emotional brand attachment dan brand love dalam membangun loyalitas pengguna sneakers di indonesia
P enelitian ini bertujuan untuk menganalisis variabel yang mempengaruhi Brand Loyalty terhadap penggunaan sneakers di Indonesia yaitu Brand Satisfaction, Emotional Brand Attachment dan Brand Love. Metode pengumpulan data yang digunakan pada penelitian ini adalah adalah Non-Probability Sampling dengan teknik Purposive Sampling yang disebarkan kepada 276 responden secara online melalui Google Form. Rancangan yang digunakan pada penelitian in adalah pengujian hipotesis dengan hasil Brand Satisfaction tidak berpengaruh positif terhadap Brand Loyalty, Brand Satisfaction berpengaruh positif terhadap Emotional Brand Attachment, Brand Satisfaction berpengaruh positif terhadap Brand Love, Emotional Brand Attachment berpengaruh positif terhadap Brand Love, Emotional Brand Attachment berpengaruh positif terhadap Brand Loyalty dan Brand Love berpengaruh positif terhadap Brand Loyalty. Penelitian selanjutnya disarankan untuk menambah brand sneakers lain yang dapat diteliti.
T his research aims to analyze the variables that influence Brand Loyalty towards the use of sneakers in Indonesia, namely Brand Satisfaction, Emotional Brand Attachment and Brand Love. The data collection method used in this research was Non-Probability Sampling with Purposive Sampling techniques which were distributed to 276 respondents online via Google Form. The design used in this research is hypothesis testing with the results that Brand Satisfaction has no positive effect on Brand Loyalty, Brand Satisfaction has a positive effect on Emotional Brand Attachment, Brand Satisfaction has a positive effect on Brand Love, Emotional Brand Attachment has a positive effect on Brand Love, Emotional Brand Attachment has a positive effect positive effect on Brand Loyalty and Brand Love has a positive effect on Brand Loyalty. Further research is recommended to add other sneaker brands that can be researched.