Pengaruh brand equity terhadap behavior intention pada pengguna aplikasi food delivery
P enelitian ini bertujuan untuk mengetahui anteseden dan konsekuen brand equityberjudul Pengaruh Brand Equity terhadap Behavioral Intention pada PenggunaAplikasi Food Delivery. Data yang digunakan dalam penelitian ini adalah penggunaaplikasi food delivery Grabfood dan Gofood. Jumlah data yang diambil pada penelitianini terdapat 154 sampel data yang menggunakan aplikasi food delivery Grabfood danGofood selama enam bulan terakhir. Variabel independen dalam penelitian ini adalaheconomic exchange, social exchange, mutual interest, dan self-interest. Variabeldependennya adalah behavioral intention. Selain itu, variabel mediasi adalah brandequity. Dari hasil penelitian ini, terbukti terdapat pengaruh positif pada seluruhhipotesis. Terdapat pengaruh positif economic exchange terhadap brand equity,terdapat pengaruh positif social exchange terhadap brand equity, terdapat pengaruhpositif mutual interest terhadap brand equity, terdapat pengaruh positif mutual interestterhadap brand equity, dan terdapat pengaruh positif brand equity terhadap behavioralintention.
T his study aims to determine the antecedents and consequences of brand equityentitled The Effect of Brand Equity on Behavioral Intention to Food DeliveryApplication Users. The data used in this study are users of the Grabfood and Gofoodfood delivery applications. The amount of data taken in this study were 154 datasamples using the Grabfood and Gofood food delivery applications for the last sixmonths. The independent variables in this study are economic exchange, socialexchange, mutual interest, and self-interest. The dependent variable is behavioralintention. In addition, the mediating variable is brand equity. From the results of thisstudy, it is proven that there is a positive effect on all hypotheses. There is a positiveeffect of economic exchange on brand equity, there is a positive influence of socialexchange on brand equity, there is a positive influence of mutual interest on brandequity, there is a positive influence of mutual interest on brand equity, and there is apositive influence of brand equity on behavioral intention.