Anteseden consumer response
T ujuan dari penelitian ini adalah untuk melihat, menguji dan menganalisis pengaruh Social Media Marketing Efforts terhadap Brand Equity dan Consumer Response serta pengaruh Brand Equity terhadap Consumer Response. Data diperoleh dari hasil kuesioner yang disebarkan kepada 203 responden yang oernah membeli produk dari Starbucks lebih dari 2 kali dalam 3 bulan terakhir. Pengujian data dilakukan dengan menggunakan analisis Structural Equation Model (SEM). Hasil penelitian ini menunjukan bahwa: Social Media Marketing Efforts memiliki pengaruh positif terhadap Consumer Response. Social Media Marketing memiliki pengaruh positif terhadap Brand Equity dan Brand Equity memiliki pengaruh positif terhadap Consumer Response
T he purpose of this research is to see, test and analyze the influence of Social Media Marketing Efforts on Brand Equity and Consumer Response and the influence of Brand Equity on Consumer Response. Data were obtained from the results of questionnaires distributed to 203 respondents who had purchased products from Starbucks more than 2 times in the last 3 months. Data testing is done by using Structural Equation Model (SEM) analysis. The results of this study indicate that: Social Media Marketing Efforts have a positive influence on Consumer Response. Social Media Marketing Efforts has a positive influence on Brand Equity and Brand Equity has a positive influence on Consumer Response