Anteseden dari purchase intention
P enelitian ini bertujuan untuk menganalisis faktor-faktor atau variable yang dapat mempengaruhi konsumen untuk menghasilkan Purchase Intention pada Zara, H&M dan Uniqlo. Pada penelitian ini social responsibility terhadap purchase intention dengan dipengaruhi variabel trust, general attitude dan perceived consumer effectiveness. Penelitian ini dilakukan pada individu yang sudah pernah berbelanja di Zara, H&M dan Uniqlo, lalu mengambil 244 sampel dari individu yang sudah pernah berbelanja di Zara H&M dan Uniqlo minimal 2 kali dalam setahun terakhir. Metode yang digunakan adalah non-probability sampling dengan teknik purposive sampling dan menggunakan alat Structural Equation Model (SEM). Hasil dari penelitian ini adalah (1) Social responsibility berpengaruh positif terhadap Trust. (2) Social responsibility berpengaruh positif terhadap general attitude. (3) Social responsibility berpengaruh positif terhadap perceived consumer effectiveness. (4) Trust berpengaruh positif terhadap purchase intention. (5) General atittude berpengaruh positif terhadap purchase Intention.(6) Perceived consumer effectiveness tidak berpengaruh positif terhadap purchase intention. Implikasi manajerial yang harus dilakukan yaitu perusahaan harus meningkatkan kerja sama dengan perusahaan lokal, perusahaan menunjukan suatu keunikan yang menjadi pembeda dengan perusahaan lain, perusahaan membuat produk dengan model pakaian yang bisa di gunakan sehari-hari, perusahaan melakukan inovasi packaging seperti membuat tas belanja yaitu reusable bag untuk menciptakan kesadaran lingkungan, dan perusahaan melakukan inovasi dengan membuat pakaian edisi spesial dengan kuantitas yang terbatas
T his study aims to analyze the factors or variables that can influence consumers to generate Purchase Intention at Zara, H&M and Uniqlo. In this study, social responsibility for purchase intention is influenced by the variables of trust, general attitude and perceived consumer effectiveness. This research was conducted on individuals who had shopped at Zara, H&M and Uniqlo, then took 244 samples from individuals who had shopped at Zara H&M and Uniqlo at least 2 times in the last year. The method used is non-probability sampling with purposive sampling technique and using the Structural Equation Model (SEM). The results of this study are (1) Social responsibility has a positive effect on Trust. (2) Social responsibility has a positive effect on general attitude. (3) Social responsibility has a positive effect on perceived consumer effectiveness. (4) Trust has a positive effect on purchase intention. (5) General attitude has a positive effect on purchase intention. (6) Perceived consumer effectiveness does not have a positive effect on purchase intention. . The managerial implication that must be done is that the company must increase cooperation with local companies, the company shows a uniqueness that models that can be used daily, the company innovates packaging such as making shopping bags that are reusable bag to create environmental awareness, and the company innovates by making special edition clothing with limited quantity.