Anteseden dan konsekuensi artificial intelligence enable to ease of use
P enelitian ini bertujuan untuk menguji serta menganalisis peran subjective norms, faith, consciousness, danartificial intelligence enabled ease of use terhadap purchase intention padakonsumen pengguna e-commerce diIndonesia. Sampel yang digunakan dalam penelitian ini berjumlah 200 responden. Responden dalam penelitianini adalah individu pengguna e-commerce Shopee, Tokopedia, Lazada, Bukalapak, dan Blibli. Teknikpengambilan sampel yang digunakan adalah purposive sampling. Data dianalisis menggunakan metodeStructural Equation Model (SEM). Hasil dari penelitian ini adalah: (1) Subjective norms berpengaruh positifterhadap purchase intention, (2) Faith berpengaruh positif terhadap purchase intention, (3) Consciousnessberpengaruh positif terhadap purchase intention, dan (4) Artificial intelligence enabled ease of useberpengaruh positif terhadap purchase intention. Implikasi manajerial dari penelitian ini adalah para manajerperusahaan e-commerce dapat menunjukkanvalue yang bernilai ketika konsumen menggunakan teknologi AI(Artificial Intelligence) saat berbelanja online, lalu dapat menunjukkan dan mencegah adanya peretasan dalampenggunaan teknologi AI (Artificial Intelligence), dapat membuat edukasi bagi penggunaan teknologi AI(Artificial Intelligence) kepada konsumen, dan dapat merancang atau menambahkan teknologi AI (ArtificialIntelligence) dengan fitur yang membantu dan memudahkan konsumen dalam berbelanja.
T his research aims to test and analyze the role of subjective norms, faith, consciousness, and artificialintelligence enabled ease of use on purchase intention among consumers using e- commerce in Indonesia. Thesample used in this research was 200 respondents. Respondents in this research were individual e-commerceusers of Shopee, Tokopedia, Lazada, Bukalapak, and Blibli. The sampling technique used was purposivesampling. Data were analyzed using the Structural Equation Model (SEM) method. The results of this researchare: (1) Subjective norms have a positive effect on purchase intention, (2) Faith has a positive effect on purchaseintention, (3) Consciousness has a positive effect on purchase intention, and (4) Artificial intelligence enabledease of use has a positive effect on purchase intention. The managerial implication of this research is that ecommerce company managers can show valuable value when consumers use AI (Artificial Intelligence)technology when shopping online, then can show and prevent hacking in the use of AI (Artificial Intelligence)technology, can provide education for use of AI (Artificial Intelligence) technology for consumers, and candesign or add AI (Artificial Intelligence) technology with features that help and make it easier for consumers toshop.