Peranan corporate social responsibility (CSR) terhadap corporate reputation, organization performance dan trust
P Penelitian ini bertujuan untuk mengetahui dan menganalisis peranan dan pengaruh Corporate Social Responsibility terhadap Corporate Reputation, Organizational Performance dan Trust. Metode teknik pengumpulan data menggunakan non probability sampling dengan metode purposive sampling. Data dikumpulkan secara langsung kepada sampel yang sudah disesuaikan kriterianya dan disebar melalui kuesioner kepada 150 responden dengan menggunakan skala likert 1-5 dimana 1 menunjukan sangat tidak setuju, sedangkan 5 menunjukan sangat setuju. Pernyataan dalam penelitian ini terdiri dari 15 pernyataan yang diperoleh dari empat variabel yaitu Corporate Social Responsibility (CSR), Corporate Reputation (CR), Organizational Performance (OP) dan Trust (T). Kuesioner disebarkan melalui google form kepada responden yang saat pengisian disajikan informasi singkat seputar kegiatan CSR yang dilaksanakan sepanjang tahun 2021. Metode analisis yang digunakan dalam penelitian ini adalah Structural Equation Model (SEM). Hasil dari penelitian ini menunjukkan bahwa CSR memiliki pengaruh positif terhadap Corporate Reputation, Organizational Performance dan Trust. Hasil lainnya variabel Corporate Reputation memiliki pengaruh positif dan signifikan terhadap variabel Trust. Demikian pula dengan variabel Trust memiliki pengaruh positif dan signifikan terhadap Organizational Performance.
T This study aims to identify and analyze the role and influence of Corporate Social Responsibility on Corporate Reputation, Organizational Performance and Trust. Methods of data collection techniques using non-probability sampling with purposive sampling method. Data were collected directly from the sample whose criteria had been adjusted and distributed through a questionnaire to 150 respondents using a Likert scale of 1-5 where 1 indicated strongly disagree, while 5 indicated strongly agreed. The statements in this study consist of 15 statements obtained from four variables, namely Corporate Social Responsibility (CSR), Corporate Reputation (CR), Organizational Performance (OP) and Trust (T). Questionnaires were distributed via Google form to respondents who, when filling out, presented brief information about CSR activities that will be carried out throughout 2021. The analytical method used in this research is the Structural Equation Model (SEM). The results of this study indicate that CSR has a positive influence on Corporate Reputation, Organizational Performance and Trust. Other results of the Corporate Reputation variable have a positive and significant influence on the Trust variable. Likewise, the Trust variable has a positive and significant influence on Organizational Performance.