Anteseden dari behaviour intention dalam penggunaan mobile banking
Info Katalog
File Repositori
Nomor Panggil : 022001806027
Penerbit : FEB - Usakti
Kota Terbit : Jakarta
Tahun Terbit : 2022
Pembimbing 1 : Aekram Faisal
Subyek : Banks and banking, Mobile;Banks and Banking - Marketing
Kata Kunci : behavioural intention, mobile banking.
Status Posting : Published
Status : Lengkap
File Repositori
| No. | Nama File | Hal. | Link |
|---|---|---|---|
| 1. | 2022_TA_SMJ_022001806027_Halaman-Judul.pdf | 13 | |
| 2. | 2022_TA_SMJ_022001806027_Lembar-Pengesahan.pdf | 6 | |
| 3. | 2022_TA_SMJ_022001806027_Bab-1-Pendahuluan.pdf | 8 | |
| 4. | 2022_TA_SMJ_022001806027_Bab-2-Tinjauan-Pustaka.pdf | 16 |
|
| 5. | 2022_TA_SMJ_022001806027_Bab-3-Metode-Penelitian.pdf | 27 |
|
| 6. | 2022_TA_SMJ_022001806027_Bab-4-Analisis-dan-Pembahasan.pdf | 15 |
|
| 7. | 2022_TA_SMJ_022001806027_Bab-5-Kesimpulan.pdf | 5 |
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| 8. | 2022_TA_SMJ_022001806027_Daftar-Pustaka.pdf | 8 | |
| 9. | 2022_TA_SMJ_022001806027_Lampiran.pdf | 30 |
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P enelitian ini bertujuan untuk menguji dan menganalisis pengaruh perceived usefulness, perceived ease of use, customers’ awareness, perceived risk, perceived trust, attitude terhadap behavioural intention dalam menggunakan mobile banking. Rancangan dari penelitian menggunakan hypothesis testing. Jenis penelitian ini adalah penelitian survei, dengan menggunakan teknik pengambilan sampel purposive sampling dan diperoleh 214 responden. Alat analisis yang digunakan adalah structural equation model (SEM). Hasil penelitian menunjukkan bahwa terdapat pengaruh positif perceived usefulness, perceived ease of use, customers’ awareness, perceived risk, perceived trust, attitude terhadap behavioural intention.
T his research aims to evaluate and analyze the influence of perceived usefulness, perceived ease of use, customers’ awareness, perceived risk, perceived trust, attitude on behavioural intention to use mobile banking. The design of the research uses hypothesis testing. This type of research is survey research, using purposive sampling technique and obtained 214 respondents. The analytical tool used is the structural equation model (SEM). The results showed that there was a positive influence of perceived usefulness, perceived ease of use, customers' awareness, perceived risk, perceived trust, attitude towards behavioral intention.
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