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Penelitian ini bertujuan untuk menganalisis pengaruh workplace incivility, perceived supervisorsupport, job satisfaction, dan perceived socially responsible HRM terhadap employee performancedimediasi oleh organizational identification. Penelitian menggunakan desain penelitian crosssectional survey design dengan point time approach. Objek penelitian adalah pegawai di DinasKependudukan dan Pencatatan Sipil (DISDUKCAPIL) Provinsi DKI Jakarta. Variabel independenpenelitian terdiri dari workplace incivility, perceived supervisor support, job satisfaction, danperceived socially responsible. Semua variabel independen tersebut di mediasi oleh organizationalidentification dan variabel dependen yaitu employee perfomance. Setiap variabel diukur denganmenggunakan instrumen dalam bentuk kuesioner yang berisi indikator atau pernyataan mengenaivariabel. Skala pengukuran menggunakan skala likert. Hasil penelitian menemukan bahwaperceived supervisor support, job satisfaction, dan perceived socially responsible HRMberpengaruh terhadap employee performance dimediasi oleh organizational identification.Sedangkan, workplace incivility tidak berpengaruh terhadap employee performance dimediasi olehorganizational identification.
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This study aims to analyze the effect of workplace incivility, perceived supervisor support, jobsatisfaction, and perceived socially responsible HRM on employee performance mediated byorganizational identification. The study used a cross sectional survey research design with a pointin time approach. The object of research is employees at the Department of Population and CivilRegistration (DISDUKCAPIL) of DKI Jakarta Province. The independent variables consist ofworkplace incivility, perceived supervisor support, job satisfaction, and perceived sociallyresponsible. All independent variables are mediated by organizational identification and thedependent variable is employee performance. Each variable is measured using an instrument inthe form of a questionnaire containing indicators or statements about the variable. Themeasurement scale uses a Likert scale. The results found that perceived supervisor support, jobsatisfaction, and perceived socially responsible HRM affect employee performance mediated byorganizational identification. Meanwhile, workplace incivility has no effect on employeeperformance mediated by organizational identification.