DETAIL KOLEKSI

Pengaruh social media marketing features terhadap brand loyalty

5.0


Oleh : Ramadani

Info Katalog

Nomor Panggil : 022001907010

Penerbit : FEB - Usakti

Kota Terbit : Jakarta

Tahun Terbit : 2023

Pembimbing 1 : Arnolt Kristian Pakpahan

Subyek : Marketing - Management;Brand loyalty

Kata Kunci : interacitivity, informativeness, entertainment, perceived relevance and brand loyalty.

Status Posting : Published

Status : Lengkap


File Repositori
No. Nama File Hal. Link
1. 2023_TA_SMJ_022001907010_Halaman-Judul.pdf 10
2. 2023_TA_SMJ_022001907010_Lembar-Pengesahan.pdf 6
3. 2023_TA_SMJ_022001907010_Bab-1-Pendahuluan.pdf 8
4. 2023_TA_SMJ_022001907010_Bab--2-Tinjauan-Pustaka.pdf 8
5. 2023_TA_SMJ_022001907010_Bab--3-Metodologi-Penelitian.pdf 15
6. 2023_TA_SMJ_022001907010_Bab--4-Analisis-dan-Pembahasan.pdf 9
7. 2023_TA_SMJ_022001907010_Bab--5-Kesimpulan.pdf 3
8. 2023_TA_SMJ_022001907010_Daftar-Pustaka.pdf 8
9. 2023_TA_SMJ_022001907010_Lampiran.pdf 31

P enelitian ini bertujuan untuk menguji pengaruh Interacitivity,Informativeness, Entertainment dan Perceived Relevance terhadap Brand Loyalty pelanggan Fast Food Restaurant. Melakukan penyebaran kuesioner kepada 180 Responden sebagai sampel. Dalam penelitian ini metode pengambilan sampel menggunakan non-probability sampling, menggunakan teknik purposive sampling. Metode analisis data yang digunakan adalah Structural Equation Modeling (SEM), SPSS dan Software AMOS22. Hasil menampilkan (1) Variabel Interacitivityberpengaruh signifikan dan positif terhadap Brand Loyalty dan didukung. (2) Variabel Informativenesstidak berpengaruh signifikan dan positif terhadap Brand Loyalty dan tidak didukung. (3) Variabel Entertainment tidak berpengaruh signifikan dan positif terhadap Brand Loyalty dan tidak didukung. (4) Variabel Perceived Relevance berpengaruh signifikan dan positif terhadap Brand Loyalty dan didukung. Penelitian selanjutnya dapat memperluas penyebaran kuesioner ke seluruh daerah agar data bisa lebih komperhensif dan Peneliti selanjutnya dapat memperluas cakupan penelitian di berbagai fast food restaurant lainnya dan juga peneliti selanjutnya dapat melakukan penelitian pada objek lain seperti fast food restaurant yang belum di kenal banyak orang.

T his study aims to examine the effect of Interacitivity, Informativeness, Entertainment and Perceived Relevance on Brand Loyalty of Fast Food Restaurant customers. Distributing questionnaires to 180 respondents as a sample. In this study the sampling method used non-probability sampling, using a purposive sampling technique. The data analysis method used is Structural Equation Modeling (SEM), SPSS and AMOS22 Software. The results show (1) Interacitivity variable has a significant and positive effect on Brand Loyalty and is supported. (2) Informativeness variable has no significant and positive effect on Brand Loyalty and is not supported. (3) Entertainment variable has no significant and positive effect on Brand Loyalty and is not supported. (4) Variable Perceived Relevance has a significant and positive effect on Brand Loyalty and is supported. Subsequent research can expand the distribution of questionnaires to all regions so that the data can be more comprehensive and future researchers can expand the scope of research in various other fast food restaurants and also future researchers can conduct research on other objects such as fast food restaurants that are not known to many people.

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