T The purpose of this research is to analyze human factors such as leadership, customer focus, supplier relations, employee involvement, training and education, and appreciation and recognition of organizational performance through quality improvement practices such as top management support, teamwork, customer involvement, process control and improvement, product design and system quality improvement. The data to be used in this study is the Structural Equation Model (SEM)The results of this study are that there is a positive influence on the human factor on organizational performance, there is a positive influence on the human factor on quality improvement practices, there is a positive influence on quality improvement practices on organizational performance, and there is a positive influence on human factors on organizational performance through quality improvement .