Anteseden dan konsekuensi consumer wellbeing pada skincare lokal di indonesia
P enelitian ini bertujuan untuk menganalisis pengaruh argument quality terhadap consumer wellbeing, pengaruh source credibility terhadap consumer wellbeing, pengaruh kindness terhadap consumer wellbeing dan pengaruh consumer wellbeing terhadap purchase intention. Penelitian ini dilakukan pada individu yang merupakan pengguna aktif social media (Instagram, TikTok dan YouTube), pengikut dari social media influencer (Dr. Yessica Tania, Dosen Skincare, Dr. Nadia Alaydrus, Dr. Kamila Jaidi) dan pengguna skincare lokal minimal 2 kali dalam 1 tahun. Data penelitian diperoleh melalui kuesioner online (google form). Teknik penarikan sampel yang digunakan dalam penelitian ini yaitu purposive sampling. Alat analisis data yang digunakan adalah Structural Equation Model (SEM).Hasil penelitian ini menyimpulkan bahwa variabel argument quality terhadap consumer wellbeing berpengaruh positif, source credibility terhadap consumer wellbeing berpengaruh positif, kindness terhadap consumer wellbeing berpengaruh positif, dan consumer wellbeing terhadap purchase intention
T his study aims to analyze the effect of argument quality on consumer wellbeing, the effect of source credibility on consumer wellbeing, the effect of kindness on consumer wellbeing, and the effect of consumer wellbeing on purchase intention. This research was conducted on individuals who were social media active users (Instagram, TikTok and YouTube), followers of social media influencers (Dr. Yessica Tania, Dosen Skincare, Dr. Nadia Alaydrus, Dr. Kamila Jaidi) had shopped local skincare at least 2 times in the last 1 year. Research data was obtained through an online questionnaire (google form). The sampling technique used in this study is purposive sampling. The data analysis tool used is the Structural Equation Model (SEM).The results of this study concluded that the variable argument quality has a positive effect on consumer wellbeing, variable source credibility has a positive effect on consumer wellbeing, variable kindness has a positive effect on consumer wellbeing and variable consumer wellbeing has a positive effect on purchase intention.