F Facing increasingly fierce industrial competition, companies producing plastic packaging products are trying to increase their competitiveness by improving their performance. The performance of companies producing plastic packaging products in terms of increasing value to customers can be measured through key performance indicators in the quality assurance section. Achieving key performance indicators quality assurance needs to be made an appropriate model to improve key performance indicators quality assurance through a lean manufacturing approach. This study aims to design a lean manufacturing model for achieving key performance indicators quality assurance. The initial stage starts from a study of the lean manufacturing tools literature and surveys to various plastic packaging companies in order to obtain the data needed in the design of the model. The model design must be validated by companies producing plastic packaging products. Each model provides benefits and can be used to solve the problem of not achieving key performance indicators for quality assurance. The results of the design model consist of sub model 1 (current key performance indicators quality assurance), sub model 2 (current defect customer complaint), sub model 3 (lean manufacturing tools) and sub model 4 (future total complaint, future reject returns, future repeat issue, future resolution time and future key performance indicators quality assurance). It is hoped that the design of the lean manufacturing model can be a solution for companies producing plastic packaging products to achieve key performance indicators of quality assurance.