Reformulasi penilaian kinerja dengan integrasi metode management by objectives dan analytical hierarchy process pada perusahaan multi bisnis
Penerbit : FTI - Usakti
Kota Terbit : Jakarta
Tahun Terbit : 2025
Pembimbing 1 : Tri Wulandari Sd
Pembimbing 2 : Rahmi Maulidya
Kata Kunci : Employees, Performance, Multi-Business, MBO, AHP, Criteria, Weighting
Status Posting : Published
Status : Lengkap
No. | Nama File | Hal. | Link |
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1. | 2025_TS_MTI_163012110003_Halaman-Judul.pdf | ||
2. | 2025_TS_MTI_163012110003_Surat-Pernyataan-Revisi-Terakhir.pdf | 1 | |
3. | 2025_TS_MTI_163012110003_Surat-Hasil-Similaritas.pdf | 1 | |
4. | 2025_TS_MTI_163012110003_Halaman-Pernyataan-Persetujuan-Publikasi-Tugas-Akhir-untuk-Kepentingan-Akademis.pdf | 1 | |
5. | 2025_TS_MTI_163012110003_Lembar-Pengesahan.pdf | 1 | |
6. | 2025_TS_MTI_163012110003_Pernyataan-Orisinalitas.pdf | 1 | |
7. | 2025_TS_MTI_163012110003_Formulir-Persetujuan-Publikasi-Karya-Ilmiah.pdf | 1 | |
8. | 2025_TS_MTI_163012110003_Bab-1.pdf | ||
9. | 2025_TS_MTI_163012110003_Bab-2.pdf |
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10. | 2025_TS_MTI_163012110003_Bab-3.pdf |
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11. | 2025_TS_MTI_163012110003_Bab-4.pdf |
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12. | 2025_TS_MTI_163012110003_Bab-5.pdf | ||
13. | 2025_TS_MTI_163012110003_Daftar-Pustaka.pdf | ||
14. | 2025_TS_MTI_163012110003_Lampiran.pdf |
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P Penilaian kinerja karyawan umumnya dilakukan oleh setiap perusahaan untuk memastikan tujuan perusahaan dapat dicapai, prosesnya pasti berbeda karena menyesuaikan dengan keperluan bisnis, gaya bisnis ataupun budaya di bangun. Hal ini juga dilakukan oleh Perusahaan WK setiap tahunnya. Namun, pada saat ini penilian kurang mempresentasikan dengan kondisi bisnis yang ada karena pergerakan bisnis perusahaan yang berubah menjadi multi bisnis, yang tidak hanya dalam bidang hospitality tetapi juga port, coal and mining serta property. Berlandaskan keinginan dan penelitian sebelumnya maka metode yang dapat digunakan untuk menilai kinjerja karyawan multi bisnis adalah dengan integrasi antara Management by Objective (MBO) yang akan melibatkan karyawan dan manajemen dalam menentukan target serta Analytical Hierarchy Process (AHP) untuk menentukan bobot kriteria penilian kinerja yang telah ditentukan. Hasil menunjukan bahwa bobot kriteria untuk softskill sebesar 20% dan hardskill 80%. Untuk soft skill terdapat 11 Kriteria dengan nilai tertinggi 19,14% dan terendah 3,22% untuk Level Manager dan 10 Kriteria untuk Level Staf dengan bobot tertinggi 18,76% dab 3,72%. Sementara untuk hard skill untuk seluruh posisi karyawan di Deparetemen Human Resource Genaral Affair (HRGA) 30 Kriteria, LEGAL 26 Kriteria, Finance Accounting and Tax (FAT) 25 Kriteria dan Business Development (BD) 9 Kriteria yang masing-masing bobotnya berbeda-beda. Hasil reformulasi dinyatakan valid karena diatas 82,86% (kategori sangat setuju) lebih baik di bandingkan eksisting.
P Performance Appraisal of Employees is generally conducted by every company to ensure the achievement of corporate goals. The process varies depending on the business needs, business style, or organizational culture. This is also implemented annually by WK Company. However, the current evaluation method does not adequately reflect the existing business conditions due to the company\\\'s transition into a multi-business structure, covering not only the hospitality sector but also ports, coal and mining, and property. Based on this need and prior research, the appropriate method for evaluating the performance of employees in a multi-business environment is by integrating Management by Objectives (MBO), which involves both employees and management in setting targets, and the Analytical Hierarchy Process (AHP), which determines the weighting of performance evaluation criteria. The results indicate that the weighting for soft skills is 20%, while hard skills account for 80%. For soft skills, there are 11 criteria for managerial level employees, with the highest weighting at 19.14% and the lowest at 3.22%, and 10 criteria for staff level, with the highest weighting at 18.76% and the lowest at 3.72%. For hard skills, there are 30 criteria for Department Human Resource General Affair (HRGA), 26 for LEGAL, 25 for Finance Accounting and Tax (FAT), and 9 for Business Development (BD), each with varying weights. The reformulated system is validated with a satisfaction score exceeding 82.86% (classified as \\\"strongly agree\\\"), which is better than the existing evaluation method.