Anteseden dari brand loyalty pada parfum lokal indonesia
P Penelitian ini bertujuan untuk menganalisis pengaruh electronic word of mouth, online review rating, dan advertisement information and value terhadap brand preference, pengaruh electronic word of mouth, online review rating, dan advertisement information and value terhadap brand loyalty, dan pengaruh brand preference terhadap brand loyalty. Penelitian ini dilakukan pada individu yang pernah membeli dan menggunakan parfum lokal Indonesia (HMNS Perfumery, Alchemist Fragrance, dan Scarlett Eau De Parfum) minimal dua kali dalam satu tahun terakhir. Data penelitian diperoleh melalui kuesioner online (google form). Teknik penarikan sampel yang digunakan dalam penelitian ini yaitu purposive sampling. Alat analisis data yang digunakan adalah Structural Equation Model (SEM).Hasil penelitian ini menyimpulkan bahwa variabel electronic word of mouth, onlinereview rating, dan advertisement information and value dengan brand preferenceberpengaruh positif, variabel online review rating, dan brand preference dengan brand loyalty berpengaruh positif, variable electronic word of mouth dan advertisement information and value dengan brand loyalty tidak berpengaruh positif.
T This research aims to analyze the influence of electronic word of mouth, online reviewrating, and advertisement information and value on brand preference, the influence of electronic word of mouth, online review rating, and advertisement information andvalue on brand loyalty, and the influence of brand preference on brand loyalty . Thisresearch was conducted on individuals who had purchased and used local Indonesian perfumes (HMNS Perfumery, Alchemist Fragrance, and Scarlett Eau De Parfum) at least twice in the last one years. Research data was obtained through an online questionnaire (google form). The sampling technique used in this research is purposive sampling. The data analysis tool used is the Structural Equation Model (SEM).The results of this research conclude that the variables electronic word of mouth,online review rating, and advertisement information and value with brand preferencehave a positive influence, the variables online review rating, and brand preferencewith brand loyalty have a positive influence, the variables electronic word of mouth,and advertisement information and value with brand loyalty does not have a positiveeffect.