DETAIL KOLEKSI

Anteseden dari purchase intention


Oleh : Ricardo Moses

Info Katalog

Nomor Panggil : 022001801155

Penerbit : FEB - Usakti

Kota Terbit : Jakarta

Tahun Terbit : 2023

Pembimbing 1 : Ina Oktaviana Matusin

Subyek : Marketing - Management;Purchasing - Marketing

Kata Kunci : social media marketing, email marketing, customer engagement, purchase intention

Status Posting : Published

Status : Lengkap


File Repositori
No. Nama File Hal. Link
1. 2023_TA_SMJ_022001801155_Halaman-Judul.pdf
2. 2023_TA_SMJ_022001801155_Lembar-Pengesahan.pdf
3. 2023_TA_SMJ_022001801155_Bab-1-Pendahuluan.pdf 6
4. 2023_TA_SMJ_022001801155_Bab-2-Tinjauan-Pustaka.pdf
5. 2023_TA_SMJ_022001801155_Bab-3-Metode-Penelitian.pdf
6. 2023_TA_SMJ_022001801155_Bab-4-Analisis-dan-Pembahasan.pdf
7. 2023_TA_SMJ_022001801155_Bab-5-Kesimpulan.pdf
8. 2023_TA_SMJ_022001801155_Daftar-Pustaka.pdf
9. 2023_TA_SMJ_022001801155_Lampiran.pdf

T Tujuan dari penelitian adalah untuk menganalisis pengaruh positif Social Media Marketing terhadap Customer Engagement, pengaruh positif Social Media Marketing terhadap Purchase Intention, pengaruh positif Email Marketing terhadap Customer Engagement, pengaruh positif Email Marketing terhadap Purchase Intention, pengaruh positif Customer Engagement terhadap Purchase Intention.Penelitian ini menggunakan teknik pengumpulan data survey. Penelitian ini menggunakan metode cross sectional. Teknik pengambilan sampel pada penelitian ini adalah teknik purposive sampling. Populasi pada penelitian ini adalah individu yangaktif menggunakan social media sertamengikuti akun social media suatu merk dan pengguna aktif email serta mendaftar ke aplikasi suatu merk menggunakan email minimal 1 tahun terakhir. Jumlah sampel sebanyak 180 responden dan Peneliti menggunakan kuesioner untuk mengumpulkan data. Kuesioner disebarkan secara digital melalui google form kepada responden secara acak lalu dipilih yang sesuai dengan kriteria yang telah ditetapkan. Metode analisis dataayang digunakan untuk menguji pengaruh antar variabel-variabel pada penelitian ini menggunakan alat analisis Stuctural Equation Model (SEM) dan software AMOS.Hasil penelitian menunjukan terdapat pengaruh positif social media marketing terhadap customer engagement, terdapat pengaruh positif social media marketing terhadap purchase intention, terdapat pengaruh positif email marketing terhadap customer engagement, terdapat pengaruh positif email marketing terhadap purchase intention, terdapat pengaruh positif customer engagement terhadap purchase intention

T The purpose of the study was to analyze the positive effect of Social Media Marketing on Customer Engagement, the positive effect of Social Media Marketing on Purchase Intention, the positive effect of Email Marketing on Customer Engagement, the positive effect of Email Marketing on Purchase Intention, the positive effect of Customer Engagement on Purchase Intention. This research uses survey data collection techniques. This research uses a cross sectional method. The sampling technique in this study was purposive sampling technique. The population in this study are individuals who actively use social media and follow the social media accounts of a brand and active email users and register for a brand application using email for at least the last 1 year. The sample size was 180 respondents and researchers used a questionnaire to collect data. The questionnaire was distributed digitally via google form to random respondents and then selected according to the predetermined criteria. The data analysis method used to test the influence between variables in this study uses the Stuctural Equation Model (SEM) analysis tool and AMOS software. The results showed that there is a positive influence of social media marketing on customer engagement, there is a positive influence of social media marketing on purchase intention, there is a positive influence of email marketing on customer engagement, there is a positive influence of email marketing on customer engagement, and there is a positive influence of social media marketing on purchase intention.

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