Rancang bangun instrument pendukung persiapan pemenuhan ekspektasi konsumen sepatu kelas dunia (studi kasus : PT. Panarub Industry)
Info Katalog
File Repositori
Subyek : Consumer satisfaction
Penerbit : FTI - Usakti
Kota Terbit : Jakarta
Tahun Terbit : 2013
Pembimbing 1 : Tiena Gustina Amran
Pembimbing 2 : Iveline Anne Marie
Kata Kunci : focus group discussion, adidas lean fulfillment, management of change ultimate six sigma, assessment
Status Posting : Published
Status : Lengkap
File Repositori
| No. | Nama File | Hal. | Link |
|---|---|---|---|
| 1. | 2013_TS_MTI_163110004_Halaman-Judul.pdf | ||
| 2. | 2013_TS_MTI_163110004_Lembar-Pengesahan.pdf | ||
| 3. | 2013_TS_MTI_163110004_Bab-1_Pendahuluan.pdf | ||
| 4. | 2013_TS_MTI_163110004_Bab-2_Tinjauan-Pustaka.pdf |
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| 5. | 2013_TS_MTI_163110004_Bab-3_Metodologi-Penelitian.pdf |
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| 6. | 2013_TS_MTI_163110004_Bab-4_Pengumpulan-dan-Pengolahan-Data.pdf |
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| 7. | 2013_TS_MTI_163110004_Bab-5_Rancang-Bangun.pdf |
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| 8. | 2013_TS_MTI_163110004_Bab-6_Kesimpulan-dan-Saran.pdf |
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| 9. | 2013_TS_MTI_163110004_Daftar-Pustaka.pdf | ||
| 10. | 2013_TS_MTI_163110004_Lampiran.pdf |
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P PT.Panarub Industry merupakan sebuah perusahaan manufaktur yang bergerak dalam bidang industri sepatu khususnya sepatu olahraga merek Adidas yang bertujuan untuk memenuhi ekspektasi pelanggan kelas dunia. Standar Adidas Lean Fulfillment (ALF) merupakan acuan perusahaan yang merupakan standar kelas dunia yang digunakan oleh Adidas untuk menilai seluruh mitra bisnisnya di seluruh dunia. ALF mengenal empat kategori utama yaitu Beginer, Practitioner, Solid Player, dan Champion. PT.Panarub Industry saat ini berada pada predikat Solid Playr. Maka dilakukan pengumpulan data menggunakan Focus Group Discussion sebag pendekatan untuk mendeteksi isu kelemahan yang dihadapi perusahaan saat ini untu perbaikan menuju predikat Champion di tahun berikutnya. Hasil FGD yang dikemukakan adalah perapipingan data, konsumsi kertas, integrasi data, budaya usang dalam per, . n, fungst lellit manajemen atas yang belum optimal dan rendahnya motivasi kary, ,,an namun gap yang sebenarnya terjadi yaitu belum tecapainya lima faktor kritis antara lain mntai pasok,lhorganisasi, kualitas. kepemimpinan dan motivasi. ir 40 Kebutuhan terhadap isu 4..._— isu tersebut mengungkapkan kepada perusahaan atas kebutuhan suatu instrumen pendikang saw. ini y'ng sesuai dengan kebutuhan perusahaan bagi manajemen level menengah di seluruh depariemen sesuai dengan bisnis proses masing-masing secara end to end. Pendekatan yang digunakan pada penelitian ini adalah Management of Change dan Ultimate Six Sigma karena mampu mengarahkan kerangka pikir penyusunan sistem audit berupa kerangka aliran proses standar dan checklist audit internal yang mampu mempertimbangan dari banyak aspek bidang manufaktur secara end to end. Penyusunan checklist diukur sesuai dengan ketepatan area yang di cek sampai dengan eara penilaian dan pelaporan hasil assessment.
P PT. Panarub Industry is a manufacturing company engaged in the shoe industry, especially the Adidas brand sports shoes, which aims to meet the expectations of world-class customers. The Adidas Lean Fulfillment (ALF) standard is the company's benchmark which is a world-class standard used by Adidas to assess all of its business partners around the world. ALF recognizes four main categories, namely Beginer, Practitioner, Solid Player, and Champion. PT. Panarub Industry is currently in the title of Solid Playr. Therefore, data collection was carried out using Focus Group Discussion as an approach to detecting the weakness issues faced by the company today for improvement towards the title of Champion in the following year. The results of the FGD presented are data streamlining, paper consumption, data integration, obsolete culture in per, . n, the upper management function is not optimal and the work motivation is low, but the gap that actually occurs is that the five critical factors have not been achieved, including supply monitoring, organization, quality. leadership and motivation. ir 40 The need for issue 4..._— the issue revealed to the company the need for a pendikang saw instrument. This is in accordance with the company's needs for middle-level management in all departments in accordance with their respective end-to-end business processes. The approach used in this research is Management of Change and Ultimate Six Sigma because it is able to direct the framework of the preparation of an audit system in the form of a standard process flow framework and an internal audit checklist that is able to consider many aspects of the manufacturing sector end to end. The preparation of the checklist is measured according to the accuracy of the area being checked up to the method of assessment and reporting of the results of the assessment.