DETAIL KOLEKSI

Pengaruh persepsi e-wom dan brand image terhadap purchase intention produk skincare lokal


Oleh : Intan Tiur Nauli Pane

Info Katalog

Nomor Panggil : 022002001171

Penerbit : FEB - Usakti

Kota Terbit : Jakarta

Tahun Terbit : 2024

Pembimbing 1 : Robert Kristaung

Subyek : Brand image;Marketing - Management

Kata Kunci : E-WOM quantity, E-WOM credibility, brand image, purchase intention.

Status Posting : Published

Status : Lengkap


File Repositori
No. Nama File Hal. Link
1. 2024_TA_SMJ_022002001171_Halaman-Judul.pdf 11
2. 2024_TA_SMJ_022002001171_Lembar-Pengesahan.pdf
3. 2024_TA_SMJ_022002001171_Bab-1-Pendahuluan.pdf 10
4. 2024_TA_SMJ_022002001171_Bab-2-Landasan-Teori.pdf 13
5. 2024_TA_SMJ_022002001171_Bab-3-Metodologi-Penelitian.pdf
6. 2024_TA_SMJ_022002001171_Bab-4-Analisis-dan-Pembahasan.pdf
7. 2024_TA_SMJ_022002001171_Bab-5-Kesimpulan.pdf
8. 2024_TA_SMJ_022002001171_Daftar-Pustaka.pdf
9. 2024_TA_SMJ_022002001171_Lampiran.pdf

P Penelitian ini bertujuan untuk mengkaji aspek-aspek yang mempengaruhi niat beli konsumen seperti E-WOM Credibility, E-WOM Quantity, dan Brand Image. Topik skincare lokal dipilih karena masyarakat kini menjadikan kecantikan sebagai gaya hidup. Inovasi produk kecantikan yang terus berkembang memberi banyak opsi bagi konsumen. Bisnis e-commerce. Media sosial populer dan memainkan peran penting dalam pemasaran melalui Electronic Word of Mouth (E-WOM). Metode yang digunakan dalam pengambilan data penelitian ini melalui kuisioner Google Form. Sampel yang digunakan pada penelitian ini berjumlah 180 reponden melalui metode non probability sampling dengan teknik purposive sampling dimana responden yang dipilih adalah pengguna skincare lokal yang menggunakan e-commerce. Hasil penelitian ini menunjukan bahwa terdapat pengaruh positif antara E-WOM Quantity terhadap E-WOM Credibility, terdapat pengaruh positif antara E-WOM Quantity terhadap Purchase Intention, terdapat pengaruh positif E-WOM Credibility terhdapa Purchase Intention, terdapat pengaruh positif E-WOM Quantity terhadap Brand Image, terdapat pengaruh positif E-WOM Credibility terhadap Brand Image, dan Tidak terdapat pengaruh positif Brand Image terhadap Purchase Intention. manajer harus memperhatikan peringkat merek di E-Commerce dengan mengelola ulasan yang ada pada laman produk, agar dapat meningkatkan Purchase Intention pada konsumen

T This research aims to examine aspects that influence consumer purchasing intentions such as E-WOM Credibility, E-WOM Quantity, and Brand Image. The topic of local skincare was chosen because people are now making beauty a lifestyle. Beauty product innovations that continue to develop provide many options for consumers. E-commerce business. Social media is popular and plays an important role in marketing through Electronic Word of Mouth (E-WOM). The method used in collecting data for this research was through a Google Form questionnaire. The sample used in this research was 180 respondents using a non-probability sampling method with a purposive sampling technique where the respondents selected were local skincare users who used e-commerce. The results of this research show that there is a positive influence between E-WOM Quantity on E-WOM Credibility, there is a positive influence between E-WOM Quantity on Purchase Intention, there is a positive influence of E-WOM Credibility on Purchasing Intention, there is a positive influence of E-WOM Quantity on Brand Image, there is a positive influence of E-WOM Credibility on Brand Image, and there is no positive influence of Brand Image on Purchase Intention. Managers must pay attention to brand rankings in E-Commerce by managing reviews on product pages, in order to increase Purchase Intention among consumers.

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