Pengaruh job demands, organizational commitment terhadap turnover intention melalui mediasi burnout pada karyawan perusahaan cakap.
P Penelitian ini bertujuan untuk menganalisis pengaruh Job Demands dan OrganizationalCommitment terhadap Turnover Intention yang dimediasi oleh Burnout pada karyawanperusahaan Cakap kota Jakarta dan Yogyakarta. Sampel pada penelitian ini berjumlah 180 daritotal populasi 376 karyawan. Uji Instrumen yang digunakan dalam penelitian ini adalah ujivaliditas, uji reabilitas, dan uji goodnes of fit. Pengujian hipotesis dilakukan dengan MetodeSEM (Structural Equation Modelling dengan software SPSS versi 25 dan Amos versi 25. Hasilpengujian hipotesis dalam penelitian ini menunjukkan job demands berpengaruh positifterhadap turnover intention, job demands berpengaruh positif terhadap burnout, organizationalcommitment berpengaruh negatif terhadap turnover intention, organizational commitmentberpengaruh negatif terhadap burnout, burnout berpengaruh positif terhadap turnover intention,burnout memediasi secara parsial pengaruh job demands terhadap turnover intention, danburnout memediasi secara penuh pengaruh organizational commitment terhadap turnoverintention. Implikasi manajerial dari penelitian ini diharapkan manajer dapat menurunkan jobdemands dengan membagi pekerjaan secara adil dan efisien, meningkatkan organizationalcommitment dengan mensosialisasikan nilai-nilai perusahaan dan memberikan persepsi positiftentang masa depan perusahaan, menurunkan burnout dengan memberikan tantangan pekerjaanatau reward spesifik, serta menurunkan turnover intention dengan mengidentifikasi kebutuhandan memberikan penghargaan kepada karyawan yang konsisten memenuhi tanggung jawabnya.
T This research aims to analyze the influence of Job Demands and Organizational Commitmenton Turnover Intention which is mediated by Burnout in Cakap company employees in the citiesof Jakarta and Yogyakarta. The sample in this study amounted to 180 from a total populationof 376 employees. Instrument Tests used in this research are validity tests, reliability tests, andgoodness of fit tests. Hypothesis testing was carried out using the SEM method (StructuralEquation Modeling with SPSS version 25 and Amos version 25 software. The results ofhypothesis testing in this study showed that job demands had a positive effect on turnoverintention, job demands had a positive effect on burnout, organizational commitment had anegative effect on turnover intention, organizational commitment has a negative effect onburnout, burnout has a positive effect on turnover intention, burnout partially mediates theeffect of job demands on turnover intention, and burnout fully mediates the effect oforganizational commitment on turnover intention. The managerial implication of this researchis that it is hoped that managers can reduce job demands by sharing work fairly and efficiently,increasing organizational commitment by socializing company values and providing positiveperceptions about the company\\\'s future, reducing burnout by providing job challenges orspecific rewards, and reducing turnover intention by identifying needs and giving rewards toemployees who consistently fulfill their responsibilities.