Analisis pengaruh works strss terhadap turnover intention melalui job satisfaction dan job burnout (studi pad industri e-commerce)
Info Katalog
File Repositori
Subyek : Human capital--Management
Penerbit : FEB - Usakti
Kota Terbit : Jakarta
Tahun Terbit : 2023
Kata Kunci : job burnout, job satisfaction, turnover intention, work stress analisis
Status Posting : Published
Status : Lengkap
File Repositori
| No. | Nama File | Hal. | Link |
|---|---|---|---|
| 1. | 2023_TS_MMJ_122012011075_Halaman-Judul.pdf | 11 | |
| 2. | 2023_TS_MMJ_122012011075_Lembar-Pengesahan.pdf | 3 | |
| 3. | 2023_TS_MMJ_122012011075_Bab-1_Pendahuluan.pdf | 6 | |
| 4. | 2023_TS_MMJ_122012011075_Bab-2_Landasan-Teori.pdf | 19 |
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| 5. | 2023_TS_MMJ_122012011075_Bab-3_Metodologi-Penelitian.pdf |
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| 6. | 2023_TS_MMJ_122012011075_Bab-4_Hasil-dan-Pembahasan.pdf | 14 |
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| 7. | 2023_TS_MMJ_122012011075_Bab-5_Kesimpulan.pdf | 2 | |
| 8. | 2023_TS_MMJ_122012011075_Daftar-Pustaka.pdf | 3 | |
| 9. | 2023_TS_MMJ_122012011075_Lampiran.pdf | 41 |
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P Penelitian ini bertujuan untuk menganalisis pengaruh work stress (WS), job burnout (JB), job satisfaction (JS), yang diduga memiliki pengaruh terhadap turnover intention (TI) dengan variabel job satisfaction (JS) sebagai mediasi. Data yang digunakan dalam penelitian ini merupakan data primer yang bersumber dari kuesioner dalam google form yang disebarkan kepada responden. Sampel penelitian adalah karyawan e-commerce yang bekerja di Jakarta dengan menggunakan metode purposive sampling sehingga diperoleh 305 responden yang menjadi sampel. Analisis data yang digunakan untuk uji hipotesis menggunakan metode analisis Structural Equation Modelling (SEM) dengan program Analysis Of Moment Structure (AMOS). Hasil penelitian menunjukkan bahwa Work Stress berpengaruh negatif terhadap Job Satisfaction, Work Stress dan Job Burnout berpengaruh positif terhadap Turnover Intention, Work Stress berpengaruh positif terhadap Job Burnout. Sedangkan Job Satisfaction tidak memiliki pengaruh terhadap Turnover Intention. Selain itu penelitian ini juga membuktikan bahwa terdapat peran mediasi dari variable job burnout dalam memediasi pengaruh work stress terhadap turnover intention. supervisor support dan job satisfaction memiliki pengaruh negatif tidak signifikan terhadap turnover intention. Namun tidak ditemukan adanya peran mediasi job satisfaction antara mempengaruhi hubungan langsung antara Work Stress dan Turnover Intention.
T This study aims to analyze the effect of work stress (WS), job burnout (JB), job satisfaction (JS), which is suspected to have an influence on turnover intention (IT) with the variable job satisfaction (JS) as mediation. The data used in this study is primary data sourced from questionnaires in google forms that are distributed to respondents. The research sample was e-commerce employees who worked in Jakarta using the purposive sampling method so that 305 respondents were obtained as samples. Data analysis used for hypothesis testing using the Structural Equation Modeling (SEM) analysis method with the Analysis Of Moment Structure (AMOS) program. The results showed that Work Stress negatively affects Job Satisfaction, Work Stress and Job Burnout have a positive effect on Turnover Intention, Work Stress has a positive effect on Job Burnout. Meanwhile, Job Satisfaction has no influence on Turnover Intention. In addition, this study also proves that there is a mediating role of variable job burnout in mediating the effect of work stress on turnover intention. Supervisor support and job satisfaction have an insignificant negative influence on turnover intention. However, there was no mediating role in job satisfaction between affecting the direct relationship between Work Stress and Turnover Intention.
