Pengaruh work family cocflict , supervisor support, dan job stress terhadap turnover intention dengan job satisfaction sebgai variabel intervening pada pegawai Direktorat Jenderal Pajak
Info Katalog
File Repositori
Subyek : Human capital--Management
Penerbit : FEB - Usakti
Kota Terbit : Jakarta
Tahun Terbit : 2023
Pembimbing 1 : Dita Oki Berliyanti
Kata Kunci : job satisfaction, job stress, supervisor support, turnover intention, work family conflict.
Status Posting : Published
Status : Lengkap
File Repositori
| No. | Nama File | Hal. | Link |
|---|---|---|---|
| 1. | 2023_TS_MMJ_122012011019_Halaman-Judul.pdf | 12 | |
| 2. | 2023_TS_MMJ_122012011019_Lembar-Pengesahan.pdf | 4 | |
| 3. | 2023_TS_MMJ_122012011019_Bab-1-Pendahuluan.pdf | 10 | |
| 4. | 2023_TS_MMJ_122012011019_Bab-2-Landasan-Teori.pdf | 27 |
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| 5. | 2023_TS_MMJ_122012011019_Bab-3-Metodologi-Penelitian.pdf | 16 |
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| 6. | 2023_TS_MMJ_122012011019_Bab-4-Analisis-dan-Pembahasan.pdf | 30 | |
| 7. | 2023_TS_MMJ_122012011019_Bab-5-Kesimpulan.pdf | 4 | |
| 8. | 2023_TS_MMJ_122012011019_Daftar-Pustaka.pdf | 9 |
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| 9. | 2023_TS_MMJ_122012011019_Lampiran.pdf | 69 |
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P Penelitian ini bertujuan untuk menganalisis pengaruh work family conflict (WFC), supervisor support (SS), job stress (JS), yang diduga memiliki pengaruh terhadap turnover intention (TI) dengan variabel job satisfaction (JS) sebagai mediasi. Data yang digunakan dalam penelitian ini merupakan data primer yang bersumber dari kuesioner dalam google form yang disebarkan kepada responden. Sampel penelitian adalah pegawai Direktorat Jenderal Pajak yang bekerja di Jabodetabek dengan menggunakan metode purposive sampling sehingga diperoleh 200 responden yang menjadi sampel. Analisis data yang digunakan untuk uji hipotesis menggunakan metode analisis Structural Equation Modelling (SEM) dengan program Analysis Of Moment Structure (AMOS). Hasil penelitian menunjukkan bahwa work family conflict dan job stress berpengaruh positif terhadap turnover intention, dimana pada variabel work family conflict memiliki pengaruh yang signifikan sedangkan pada variabel job stress tidak signifikan. Selain itu supervisor support dan job satisfaction memiliki pengaruh negatif tidak signifikan terhadap turnover intention. Namun peran mediasi job satisfaction mempengaruhi hubungan langsung antara work family conflict, supervisor support, dan job stress terhadap turnover intention. Hasil penelitian ini memberikan informasi bahwa job satisfaction dapat memediasi berkurangnya turnover intention yang disebabkan oleh meningkatnya work family conflict dan job stress, serta menurunnya supervisor support. Pada hasil penelitian juga terlihat bahwa supervisor support, job stress, dan job satisfaction tidak memiliki pengaruh yang signifikan terhadap turnover intention.
T The study aims to analyze the influence of the work family conflict (WFC), supervisor support (SS), job stress (JS), which is thought to have had an influence on turnover intention (TI) with job satisfaction (JS) variables as mediation. The data used in the study is primary data based on a questionnaire from the Google form that was sent out to the responders. The study sample is the tax general directorate who works at the Jabodetabek sample by using purposive sampling method and was therefore available to 200 respondents who are samples. Data analysis used for hypothetical testing using analysis Structural Equation Modeling (SEM) by Analysis of Moment Structure (AMOS). Research has shown that the work family conflict and job stress influence positively on turnovers consistency, where the work family conflict has a significant impact while on the variables of the job stress is not significant. In addition, support and job support supervisors have an insignificant negative influence on the trades. But the role of job integration affects the direct relationship between the work family conflict, the supervisor support, and job stress on the turnover intention. The results of this study provide information that job satisfaction can mediate reduced turnover intention caused by increased work family conflict and job stress, as well as decreased supervisor support. Studies also show that supervisors, job stress, and job resilience have no significant influence on turnover intention.
