Pengaruh work family conflict, supervisor support, dan job stress terhadap turnover intention dengan job satisfaction sebagai variabel intervening pada pegawai Direktorat Jenderal Pajak
Info Katalog
File Repositori
Nomor Panggil : 122012011019
Subyek : Human capital management
Penerbit : FEB - Usakti
Kota Terbit : Jakarta
Tahun Terbit : 2023
Pembimbing 1 : Dita Oki Berliyanti
Kata Kunci : job satisfaction, job stress, supervisor support, turnover intention, work family conflict
Status Posting : Published
Status : Lengkap
File Repositori
| No. | Nama File | Hal. | Link |
|---|---|---|---|
| 1. | 2023_TS_MMJ_122012011019_Halaman-Judul.pdf | 13 | |
| 2. | 2023_TS_MMJ_122012011019_Lembar-Pengesahan.pdf | 5 | |
| 3. | 2023_TS_MMJ_122012011019_Bab-1-Pendahuluan.pdf | 10 | |
| 4. | 2023_TS_MMJ_122012011019_Bab-2-Landasan-Teori.pdf | 27 |
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| 5. | 2023_TS_MMJ_122012011019_Bab-3-Metodologi-Penelitian.pdf | 16 |
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| 6. | 2023_TS_MMJ_122012011019_Bab-4-Analisis-dan-Pembahasan.pdf | 29 |
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| 7. | 2023_TS_MMJ_122012011019_Bab-5-Kesimpulan.pdf | 4 |
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| 8. | 2023_TS_MMJ_122012011019_Daftar-Pustaka.pdf | 9 | |
| 9. | 2023_TS_MMJ_122012011019_Lampiran.pdf | 69 |
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P Penelitian ini bertujuan untuk menganalisis pengaruh work family conflict (WFC),supervisor support (SS), job stress (JS), yang diduga memiliki pengaruh terhadapturnover intention (TI) dengan variabel job satisfaction (JS) sebagai mediasi. Datayang digunakan dalam penelitian ini merupakan data primer yang bersumber darikuesioner dalam google form yang disebarkan kepada responden. Sampelpenelitian adalah pegawai Direktorat Jenderal Pajak yang bekerja di Jabodetabekdengan menggunakan metode purposive sampling sehingga diperoleh 200responden yang menjadi sampel. Analisis data yang digunakan untuk uji hipotesismenggunakan metode analisis Structural Equation Modelling (SEM) denganprogram Analysis Of Moment Structure (AMOS). Hasil penelitian menunjukkanbahwa work family conflict dan job stress berpengaruh positif terhadap turnoverintention, dimana pada variabel work family conflict memiliki pengaruh yangsignifikan sedangkan pada variabel job stress tidak signifikan. Selain itusupervisor support dan job satisfaction memiliki pengaruh negatif tidak signifikanterhadap turnover intention. Namun peran mediasi job satisfactionmempengaruhi hubungan langsung antara work family conflict, supervisorsupport, dan job stress terhadap turnover intention. Hasil penelitian inimemberikan informasi bahwa job satisfaction dapat memediasi berkurangnyaturnover intention yang disebabkan oleh meningkatnya work family conflict danjob stress, sertamenurunnya supervisor support. Pada hasil penelitian juga terlihatbahwa supervisor support, job stress, dan job satisfaction tidak memilikipengaruh yang signifikan terhadap turnover intention.
T The study aims to analyze the influence of the work family conflict (WFC),supervisor support (SS), job stress (JS), which is thought to have had an influenceon turnover intention (TI) with job satisfaction (JS) variables as mediation. Thedata used in the study is primary data based on a questionnaire from the Googleform that was sent out to the responders. The study sample is the tax generaldirectorate who works at the Jabodetabek sample by using purposive samplingmethod and was therefore available to 200 respondents who are samples. Dataanalysis used for hypothetical testing using analysis Structural EquationModeling (SEM) by Analysis of Moment Structure (AMOS). Research has shownthat the work family conflict and job stress influence positively on turnoversconsistency, where the work family conflict has a significant impact while on thevariables of the job stress is not significant. In addition, support and job supportsupervisors have an insignificant negative influence on the trades. But the role ofjob integration affects the direct relationship between the work family conflict, thesupervisor support, and job stress on the turnover intention. The results of thisstudy provide information that job satisfaction can mediate reduced turnoverintention caused by increased work family conflict and job stress, as well asdecreased supervisor support. Studies also show that supervisors, job stress, andjob resilience have no significant influence on turnover intention.
