Pengaruh corporate social responsibility terhadap brand attitude dan purchase intention terhadap coffee shop.
Penerbit : FEB - Usakti
Kota Terbit : Jakarta
Tahun Terbit : 2025
Pembimbing 1 : Kurniawati
Kata Kunci : Corporate Social Responsibility, Brand Attitude, Purchase Intention
Status Posting : Published
Status : Lengkap
No. | Nama File | Hal. | Link |
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1. | 2025_SK_SMJ_022002002059_Halaman-Judul.pdf | 7 | |
2. | 2025_SK_SMJ_022002002059_Surat-Pernyataan-Revisi-Terakhir.pdf | 1 | |
3. | 2025_SK_SMJ_022002002059_Surat-Hasil-Similaritas.pdf | 1 | |
4. | 2025_SK_SMJ_022002002059_Halaman-Pernyataan-Persetujuan-Publikasi-Tugas-Akhir-untuk-Kepentingan-Akademis.pdf | ||
5. | 2025_SK_SMJ_022002002059_Lembar-Pengesahan.pdf | 4 | |
6. | 2025_SK_SMJ_022002002059_Pernyataan-Orisinalitas.pdf | ||
7. | 2025_SK_SMJ_022002002059_Formulir-Persetujuan-Publikasi-Karya-Ilmiah.pdf | 1 | |
8. | 2025_SK_SMJ_022002002059_Bab-1.pdf | 14 | |
9. | 2025_SK_SMJ_022002002059_Bab-2.pdf | 7 |
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10. | 2025_SK_SMJ_022002002059_Bab-3.pdf | 19 |
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11. | 2025_SK_SMJ_022002002059_Bab-4.pdf | 10 |
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12. | 2025_SK_SMJ_022002002059_Bab-5.pdf | 3 | |
13. | 2025_SK_SMJ_022002002059_Daftar-Pustaka.pdf | 5 | |
14. | 2025_SK_SMJ_022002002059_Lampiran.pdf | 17 |
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P Penelitian ini bertujuan untuk menganalisis pengaruh corporate social responsibility (CSR) perusahaan terhadap brand attitude dan purchase intention konsumen di coffee shop. di era yang semakin kompetitif, CSR telah menjadi salah satu strategi utama dalam membangun hubungan emosional antara perusahaan dan konsumennya, khususnya di industri makanan dan minuman. studi ini menerapkan pendekatan kuantitatif, dengan pengumpulan data melalui kuesioner yang disebarkan kepada pelanggan kedai kopi dikawasan perkotaan. dalam penelitian ini, sampel terdiri 270 responden yang dipilih menggunakan metode purposive sampling.hasil analisis menujukkan bahwa implementasi program CSR yang efektif seperti dukungan terhadap petani lokal, penggunaan bahan yang ramah lingkungan, dan kontribusi dalam aktivitas sosial memiliki dampak positif yang signifikan terhadap sikap merek. konsumen yang mengetahui dan menghargai inisiatif CSR cenderung memiliki persepsi yang positif terhadap merek kedai kopi tersebut. selain itu brand attitude yang positif terbukti berperan sebagai mediator yang kuat dalam hubungan antara CSR dan purchase intention. temuan ini menujukkan bahwa ketika konsumen memiliki sikap yang positif terhadap suatu merek, mereka akan lebih cenderung melakukan pembelian.
t this study aims to analyze the influence of corporate social responsibility (CSR) on consumer brand attitude and purchase intention in coffee shop. in an increasingly competitive era, CSR has become one of the main strategies in building emotional relationships between companies and their consumers, especially in the food and beverage industry. this study applies a quantitative approach. whit data collection through questionnaires distributed to coffee shop customers in urban areas. in this study, teh sample consisted of 270 respondents selected using the purposive sampling method.the result of the analysis show that the implementation of effective CSR programs such as support for local coffee farmers, the use of environmentally friendly materials, and contributions to social activities has a significant positive impact on brand attitudes. consumers who know and appreciate CSR initiatives tend to have a positive perception of the coffee shop brand. in addtion, positive brand attitude is provento act as a strong mediator in the relationship between CSR and purchase intention. these findings indicate that when consumers have a positive attitude towards a brand, they are more likely to make a purchase.