Anteseden repurchase intention produk sneakers
P enelitian ini bertujuan untuk menganalisis pengaruhutilitarian benefits, hedonic benefits, dan CSR terhadaprepurchase intentionatas produksneakers. Variabel bebas dalam penelitian ini adalah utilitarian benefits, hedonic benefits, dan CSR. Variabel dependen dalam penelitian ini adalah repurchase intention. Variabel moderator dalam penelitian ini adalah brand identity. Survey researchdigunakan sebagai teknik pengambilan sampel. Penelitian ini menggunakan model persamaan struktural (SEM) mengadopsi perangkat lunak SPSS-AMOS. Sampel yang digunakan tidak dipilih secara acak dimana informasi yang diperoleh sesuai dengan kriteria tertentu yaitu sesuai dengan rumusan masalah dan tujuan penelitian. Hasil penelitian ini menunjukkan bahwa utilitarian benefits berpengaruh positif terhadap brand identity, hedonic benefits berpengaruh positif terhadap brand identity dan CSR secara positif memengaruhi brand identity. Selain itu, brand identity berpengaruh positif terhadap repurchase intention. Penelitian ini diharapkan dapat menjadi bahan pertimbangan bagi manajer pemasaran agar dapat mengubah konsumen pasif menjadi aktif dan mencocokkan peluang pemasaran dengan brand identitymelalui konten program pemasaran yang memasukkan perpaduan karakteristik CSR yang tepat dalam produk mereka. Penelitian ini juga diharapkan dapat membantu perusahaan bahwa untuk membangun brand identity yang kuat di kalangan konsumen, perusahaan harus terlibat dalam CSR
T his study aims to analyze the effect of utilitarian benefits, hedonic benefits, and CSR on repurchase intention of sneakers. The independent variables in this study are utilitarian benefits, hedonic benefits, and CSR. The dependent variable in this study is repurchase intention. The moderator variable in this study is brand identity. Survey research was used as a sampling technique. This study uses a structural equation model (SEM) by utilizing SPSS-AMOS software. The sample used was not randomly selected where the information obtained was in accordance with certain criteria, namely according to the problem formulation and research objectives. The results of this study indicate that utilitarian benefits have a positive effect on brand identity, hedonic benefits have a positive effect on brand identity and CSR has a positive effect on brand identity. In addition, brand identity has a positive effect on repurchase intention. It is hoped that this research can be used as material of consideration for marketing managers in order to change passive consumers to be active and to match marketing opportunities with brand identity through content marketing programs that incorporate the right blend of CSR characteristics in their products. This research is also expected to help companies that in order to build a strong brand identity among consumers, companies must be involved in CSR.