The effect of convenience, trustworthiness and pricetowards customer perceived value in online food delivery services
T ujuan penelitian ini adalah menganalisa pengaruh Convenience, Trustworthiness, dan Price terhadap Customer Perceived Valuepada layanan Online Food Delivery. Teknik pengambilan sampel dalam penelitian ini menggunakan “purposive sampling†dengan kriteria responden adalah individu yang pernah membeli makanan melalui layanan online food delivery. Penelitian ini menggunakan data primer yang diperoleh melalui kuesioner yang didistribusikan kepada 200 responden. Data dianalisis menggunakan SEM yang dijalankan oleh program AMOS. Hasil penelitian ini menunjukkan bahwa terdapat pengaruh positif Convenience, Trustworthiness terhadap Customer Perceived Value.
T he purpose of this study is to analyze the effect of Convenience, Trustworthiness, and Pricetowards Customer Perceived Valuein Online Food Delivery services. The sampling technique in this study uses "purposive sampling" with the criteria of respondents are individuals who have purchased food through online food delivery services. This study used primary data obtained through questionnaires distributed to 200 respondents. The data was analyzed using SEM run by the AMOS program. The results of this study show that there is a positive influence of Convenience, Trustworthinesstowards Customer Perceived Value