Anteseden dari global brand loyalty pada restoran cepat saji di indonesia
P enelitian ini bertujuan untuk menguji serta menganalisis peran advertising effort,distribution intensity, store image, global brand awareness, dan global brand qualityterhadap global brand loyalty pada konsumen restoran fast food di Indonesia. Sampelyang digunakan dalam penelitian ini berjumlah 220 responden. Responden dalampenelitian ini adalah individu yang sudah pernah mengkonsumsi restoran fast food ataucepat saji KFC, McDonalds, Richeese Factory, A&W, dan Burger King minimal duakali konsumsi dalam tiga bulan terakhir. Teknik pengambilan sampel yang digunakanadalah purposive sampling. Data dianalisis menggunakan metode Structural EquationModel (SEM). Hasil dari penelitian ini adalah: (1) Advertising effort berpengaruhpositif terhadap distribution intensity, (2) Advertising effort berpengaruh positifterhadap store image, (3) Advertising effort berpengaruh positif terhadap global brandawareness, (4) Advertising effort berpengaruh positif terhadap global brand quality,(5) Advertising effort berpengaruh positif terhadap global brand loyalty, (6)Distribution intensity berpengaruh positif terhadap global brand awareness, (7)Distribution intensity berpengaruh positif terhadap global brand loyalty, (8) Storeimage berpengaruh positif terhadap global brand quality, (9) Store image berpengaruhpositif terhadap global brand loyalty, (10) Global brand awareness berpengaruhpositif terhadap global brand loyalty, dan (11) Global brand quality berpengaruhpositif terhadap global brand loyalty
T his research aims to test and analyze the role of advertising effort, distributionintensity, store image, global brand awareness, and global brand quality on globalbrand loyalty among fast food restaurant consumers in Indonesia. The sample used inthis research was 220 respondents. Respondents in this study were individuals whohad consumed fast food restaurants such as KFC, McDonalds, Richeese Factory,A&W, and Burger King at least twice in the last three months. The sampling techniqueused was purposive sampling. Data were analyzed using the Structural EquationModel (SEM) method. The results of this research are: (1) Advertising effort has apositive effect on distribution intensity, (2) Advertising effort has a positive effect onstore image, (3) Advertising effort has a positive effect on global brand awareness, (4)Advertising effort has a positive effect on global brand quality, (5) Advertising efforthas a positive effect on global brand loyalty, (6) Distribution intensity has a positiveeffect on global brand awareness, (7) Distribution intensity has a positive effect onglobal brand loyalty, (8) Store image has a positive effect on global brand quality, (9)Store image has a positive effect on global brand loyalty, (10) Global brand awarenesshas a positive effect on global brand loyalty, and (11) Global brand quality has apositive effect on global brand loyalty.