Pengaruh affective commitment, perceived organizational support, dan work engangement terhadap innovative behaviour pada karyawan perusahaan jasa layanan tol di Jakarta
P enelitian ini bertujuan menganalisis pengaruh affective commitment, perceivedorganizational support, dan work engagement terhadap innovative behavior padakaryawan perusahaan jasa layanan jalan tol di Jakarta. Data yang dikumpulkan adalah dataprimer dengan sampel sebanyak 280 responden dari PT Jasa Marga (Persero) Tbk. Untukmenganalisis data pada penelitian ini menggunakan teknik uji instrument berupa ujivaliditas, uji reliabilitas, dan pengujian hipotesis dengan software spss versi 23. Pemilihansampel pada penelitian ini menggunakan purposive sampling, penelitian ini menemukanbahwa terdapat pengaruh positif antara affective commitment terhadap innovativebehavior. karyawan dengan affective commitment yang tinggi cenderung berkomitmenpada nilai dan tujuan organisasi, sehingga termotivasi untuk mencari cara – cara inovatifdalam mencapai tujuan tersebut. Selain itu, perceived organizational support yangdirasakan juga berpengaruh positif terhadap innovative behavior. Ketika perusahaanmemberikan dukungan kepada karyawan, mereka merasa aman untuk bereksperimendengan ide – ide baru dan secara aktif terlibat dalam upaya inovatif. Work engagementjuga ditemukan memiliki pengaruh positif terhadap innovative behavior, karena karyawanyang terlibat secara mendalam dalam pekerjaannya cenderung menghasilkan danmenerapkan ide – ide baru yang meningkatkan kualitas pelayanan dan keunggulankompetitif perusahaan di masa depan. Hasil penelitian ini memberikan implikasi pentingbagi manajemen perusahaan dalam mengembangkan strategi untuk meningkatkanperilaku inovatif karyawan melalui peningkatan affective commitment, perceivedorganizational support, dan work engagement.
T his research aims to analyze the influence of affective commitment, perceivedorganizational support, and work engagement on innovative behavior in employees of tollroad service companies in Jakarta. The data collected was primary data with a sample of280 respondents from PT Jasa Marga (Persero) Tbk. To analyze the data in this research,instrument testing techniques were used in the form of validity testing, reliability testing,and hypothesis testing with SPSS version 23 software. The sample selection in thisresearch used purposive sampling. This research found that there was a positive influencebetween affective commitment and innovative behavior. Employees with high affectivecommitment tend to be committed to the values and goals of the organization, so they aremotivated to look for innovative ways to achieve these goals. Apart from that, perceivedorganizational support also has a positive effect on innovative behavior. When companiesprovide support to employees, they feel safe to experiment with new ideas and activelyengage in innovative efforts. Work engagement was also found to have a positiveinfluence on innovative behavior, because employees who are deeply involved in theirwork tend to produce and implement new ideas that improve service quality and thecompany\\\'s competitive advantage in the future. The results of this research provideimportant implications for company management in developing strategies to increaseemployee innovative behavior through increasing affective commitment, perceivedorganizational support, and work engagement.