Anteseden promotive voice pada komunitas online smartphone
P Penelitian ini bertujuan menguji dan menganalisis Anteseden Promotive Voice pada Komunitas Online Smartphone, yaitu : (1) Untuk menganalisis pengaruh Information Experience terhadap Community Engagement, (2) Untuk menganalisis pengaruh Entertainment Experience terhadap Community Engagement, (3) Untuk menganalisis pengaruh Social Experience terhadap Community Engagement, (4) Untuk menganalisis pengaruh Community Engagement terhadap Promotive Voice. Pada penelitian ini memiliki dua manfaat, yaitu (1) manfaat teoritis sebagai acuan informasi untuk penelitian berikutnya yang berkaitan dengan Information Experience, Entertainment Experience, dan Socialibility Experience terhadap Promotive Voice pada komunitas online smartphone. (2) Manfaat manajerial sebagai gambaran kepada marketer dan pengiklan di industri komunitas online smartphone untuk memahami faktor-faktor yang dapat mempengaruhi Promotive Voice. Rancangan penelitian ini menggunakan pengujian hipotesis, sampel yang digunakan dalam penelitian ini berjumlah 230 responden. Teknik pengambilan sampel yang digunakan adalah purposive sampling. Data diperoleh dengan menyebarkan kuesioner kepada individu yang masih menjadi anggota komunitas online smartphone Samsung. Data dianalisis menggunakan metode Structural Equation Model (SEM). Hasil dari penelitian ini adalah: (1) Information Experience tidak berpengaruh terhadap Community Engagement, (2) Entertainment Experience berpengaruh terhadap Community Engagement, (3) Sociability Experience berpengaruh terhadap Community Engagement, (4) Community Engagement berpengaruh terhadap Promotive Voice.
T This study aims to examine and analyze Antecedents of Promotive Voice on Online Community Smartphone, namely: (1) To analyze the effect of Information Experience on Community Engagement, (2) To analyze the effect of Entertainment Experience on Community Engagement, (3) To analyze the effect of Social Experience on Community Engagement, (4) To analyze the effect of Community Engagement on Promotive Voice. This study has two benefits, namely (1) theoretical benefits as a reference for information for subsequent research related to Information Experience, Entertainment Experience, and Socialibility Experience on Promotive Voice in smartphone online communities. (2) Managerial benefits as an overview to marketers and advertisers in the smartphone online community industry to understand the factors that can influence Promotive Voice. The research design uses hypothesis testing, the sample used in this study is 230 respondents. The sampling technique used was purposive sampling. Data was obtained by distributing questionnaires to individuals who are still members of the Samsung smartphone online community. Data were analyzed using the Structural Equation Model (SEM) method. The results of this study are: (1) Information Experience has no effect on Community Engagement, (2) Entertainment Experience has an effect on Community Engagement, (3) Sociability Experience has an effect on Community Engagement, (4) Community Engagement has an effect on Promotive Voice.