Perbaikan kualitas produk service wedge clamp 2x4-16 mm menggunakan Metode Six Sigma untuk mengurangi jumlah cacat produk di PT. Karya Adikita Galvanize
P PT. Karya Adikita Galvanize merupakan produsen komponen listrik. Penelitian dilakukan pada bulan Juli 2020 hingga Agustus 2020 di bagian injection tempat produksi produk Service Wedge Clamp 2x4-16 mm, ditemukan jumlah cacat produk. Maka tujuan penelitian adalah melakukan perbaikan kualitas pada produk Service Wedge Clamp 2x4-16 mm. Penelitian ini menggunakan metode Six Sigma. Pada tahap define melakukan identifiasi dengan diagram Supplier, Input, Process, Output, and Customer dan Critical to Quality pada karakteristik jenis cacat yaitu short shot, flash dan lubang tidak presisi. Kemudian tahap measure menggunakan peta kendali P dengan hasil perhitungan nilai Defect Per Million Opportunities sebesar 38069,22 dan tingkat sigma sebesar 3,2735. Tahap analyze dilakukan dengan menentukan penyebab dominan dari perhitungan nilai Risk Priority Number. Diperoleh penyebab overheat dengan nilai 336, setup mesin kurang optimal sebesar 280, dan terdapat material asing sebesar 200. Tahap improve penentuan usulan dengan 5W+1H dan Design of Experiments. Pada penyebab overheat melakukan pembuatan formulir pemeriksaan bagian mesin, menggunakan wadah tertutup dan metal detactor untuk penyebab material asing, dan menggunakan metode Design of Experiments untuk penyebab pengaturan setup mesin. Setelah melakukan implementasi dengan melakukan pembuatan formulir dan penggunaan wadah (tong) diperoreh nilai Defect Per Million Opportunities sebesar 22787,88 dan tingkat sigma sebesar 3,4993.
P PT. Karya Adikita Galvanize is a manufacturer of electrical components. The research was conducted from July 2020 to August 2020 in the injection section where the Service Wedge Clamp 2x4-16 mm product was manufactured, found the number of product defects. Therefore, this research objective is to improve the quality of the Service Wedge Clamp 2x4-16 mm. This study uses the Six Sigma method. At the define stage, it identifies with Supplier, Input, Process, Output, and Customer diagrams and Critical to Quality on the characteristics of the types of defects, namely short shot, flash and imprecise holes. Then, in the measure stage it uses the P control chart with the calculation of the value of Defect Per Million Opportunities of 38069.22 and a sigma level of 3.2735. In the Analyze stage it is performed by determining the dominant cause of the Risk Priority Number value calculation. From the aboves, it is obtained the cause of overheating with a value of 336, machine setup is less than optimal by 280, and there is foreign material of 200. The stage of improving determination of the proposal with 5W + 1H questions and Design of Experiments. For the cause of overheating, make a form for checking engine parts, it is using a closed container and metal detactor for the cause of foreign material, and using the Design of Experiments method for the causes of machine setup settings. After carrying out the implementation by making a form and using a container (tong), the Defect Per Million Opportunities value was obtained at 22787.88 and a sigma level of 3.4993.