Anteseden dan konsekuensi brand love
P Penelitian ini bertujuan untuk mencari tahu, menguji dan menganalisis anteseden dan konsekuensi brand love. Sampel yang digunakan sebanyak 170 responden. Teknik pengambilan sampel yang digunakan yaitu purposive sampling dan metode analisa yang digunakan yaitu SEM. Metode pengumpulan data dilakukan dengan cara menyebarkan kuesioner secara online kepada pemilik dan pengendara mobil tipe SUV dalam kurun waktu 6 bulan terakhir.Variabel independen dalam penelitian ini adalah brand experience beserta 4 dimensinya yaitu sensory experience, affective experience, behavioural experience, intellectual experience untuk variabel dependen adalah brand love dan brand loyalty. Hasil penelitian ini menunjukkan bahwa terdapat pengaruh positif sensory experience terhadap brand love, terdapat pengaruh positif affective experience terhadap brand love , tidak terdapat pengaruh positif behavioural experience terhadap brand love, tidak terdapat pengaruh positif intellectual experience terhadap brand love, terdapat pengaruh positif brand love terhadap brand loyalty.
T The research to find out, test and analyze the antecedents and consequence of brand love. The sample used was 170 respondents. The sampling technique used is purposive sampling and the analytical method used is SEM. The data collection method was carried out by distributing online questionnaires to SUV-type car owners and drivers within the last 6 months. The independent variable in this study was brand experience and its 4 dimensions, namely sensory experience, affective experience, behavioral experience, intellectual experience for the dependent variable. are brand love and brand loyalty. The results of this study indicate that there is a positive influence of sensory experience on brand love, there is a positive influence of affective experience on brand love, there is no positive influence of behavioral experience on brand love, there is no positive influence of intellectual experience on brand love, there is a positive influence of brand love on brand loyalty.