Pengaruh media social marketing, corporate social responsibility, dan price promotion terhadap word of mouth
P Penelitian ini menguji pengaruh Media Social Marketing, Corporate Social Responsibility, Price Promotion Terhadap Word Of Mouth Sebuah model penelitian dikembangkan berdasarkan Customer Experience (terdapat empat dimensi yaitu :MediaSocial Marketing,Corporate Social Responsibility,Price Promotion,Word Of Mouth Penelitian ini berbasis kuesioner untuk mengumpulkan data dari 207 Responden. Dilakukan teknik analisis data yang digunakan adalah menggunakan Structural Equation Model (SEM) pada software SPSS versi 25 dan PLS versi 22.Diperoleh hasil dalam penelitian ini dapat disimpulkan bahwa terdapat pengaruh Positif Social Media Marketing terhadap Word Of Mouth, pengaruh positif Corporate Social Responsibility terhadap Word Of Mouth, pengaruh positif Price Promotion pada Word Of Mouth, yang datang minimal 3 kali dalam 6 bulan terakhir untuk menikmati Kopi Janji Jiwa.
T This study examines the effect of Media Social Marketing, Corporate Social Responsibility, Price Promotion on Word of Mouth. questionnaire to collect data from 207 respondents. The data analysis technique used was the Structural Equation Model (SEM) in SPSS software version 25 and PLS version 22.The results obtained in this study can be concluded that there is a positive influence of Social Media Marketing on Word of Mouth, a positive influence of Corporate Social Responsibility on Word of Mouth, a positive influence of Price Promotion on Word of Mouth, who come at least 3 times in the last 6 months to enjoy coffee Soul Promise.