Peran integrasi informasi dan manajemen risiko rantai pasok dalam memediasi pengaruh kapabilitas teknologi informasi terhadap ketahanan rantai pasok pada industri freight forwarding
Penerbit : FEB - Usakti
Kota Terbit : Jakarta
Tahun Terbit : 2025
Pembimbing 1 : Wahyuningsih Santosa
Kata Kunci : Information technology capabilities, supply chain resilience, information integration, supply chain
Status Posting : Published
Status : Lengkap
No. | Nama File | Hal. | Link |
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1. | 2025_TS_MMJ_122012211039_Halaman-Judul.pdf | 12 | |
2. | 2025_TS_MMJ_122012211039_Surat-Pernyataan-Revisi-Terakhir.pdf | 1 | |
3. | 2025_TS_MMJ_122012211039_Surat-Hasil-Similaritas.pdf | 1 | |
4. | 2025_TS_MMJ_122012211039_Halaman-Pernyataan-Persetujuan-Publikasi-Tugas-Akhir-untuk-Kepentingan-Akademis.pdf | 1 | |
5. | 2025_TS_MMJ_122012211039_Lembar-Pengesahan.pdf | 4 | |
6. | 2025_TS_MMJ_122012211039_Pernyataan-Orisinalitas.pdf | 1 | |
7. | 2025_TS_MMJ_122012211039_Formulir-Persetujuan-Publikasi-Karya-Ilmiah.pdf | 1 | |
8. | 2025_TS_MMJ_122012211039_Bab-1.pdf | 13 | |
9. | 2025_TS_MMJ_122012211039_Bab-2.pdf |
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10. | 2025_TS_MMJ_122012211039_Bab-3.pdf |
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11. | 2025_TS_MMJ_122012211039_Bab-4.pdf |
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12. | 2025_TS_MMJ_122012211039_Bab-5.pdf | ||
13. | 2025_TS_MMJ_122012211039_Daftar-Pustaka.pdf | ||
14. | 2025_TS_MMJ_122012211039_Lampiran.pdf |
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I Industri freight forwarding memainkan peran penting dalam perekonomian Indonesia. Namun, industri ini menghadapi berbagai tantangan dalam mempertahankan daya saing dan mengelola risiko yang muncul di tengah persaingan bisnis yang ketat. Penelitian ini bertujuan untuk menganalisis pengaruh kapabilitas teknologi informasi terhadap ketahanan rantai pasok dengan mediasi integrasi informasi dan manajemen risiko rantai pasok. Sampel penelitian adalah karyawan yang bekerja pada lima perusahaan freight forwarding di Jakarta Utara dengan menggunakan metode purposive sampling. Data dikumpulkan melalui kuesioner google form dan diperoleh 222 responden. Analisis data dilakukan menggunakan pendekatan Structural Equation Modeling (SEM) dengan bantuan software AMOS. Hasil penelitian menunjukkan bahwa kapabilitas teknologi informasi memiliki pengaruh positif terhadap ketahanan rantai pasok, dengan integrasi informasi dan manajemen risiko rantai pasok berperan sebagai mediator. Pengaruh mediasi integrasi informasi lebih kuat daripada manajemen risiko rantai pasok. Temuan ini memberikan informasi penting bagi perusahaan dalam mengoptimalkan kapabilitas teknologi informasi untuk meningkatkan ketahanan rantai pasok melalui strategi integrasi informasi dan pengelolaan risiko yang efektif.
F Freight forwarding industry plays a significant role in Indonesia\'s economy. However, this industry faces various challenges in maintaining competitiveness and managing risks amidst intense business competition. This study aims to analyze the influence of information technology capabilities on supply chain resilience, mediated by information integration and supply chain risk management. The research sample consists of employees working in five freight forwarding companies located in North Jakarta, selected using the purposive sampling method. Data were collected through an online questionnaire distributed via Google Forms, resulting in 222 valid responses. Data analysis was conducted using the Structural Equation Modeling (SEM) approach with the assistance of AMOS software. The research results show that information technology capabilities have a significant positive influence on supply chain resilience, with information integration and supply chain risk management acting as mediators that strengthen this influence. Among the mediators, information integration exhibits a stronger mediating effect compared to supply chain risk management. These findings provide important information for companies in optimizing information technology capabilities to increase supply chain resilience through effective information integration and risk management strategies.